{"id":10372,"date":"2026-09-02T10:18:07","date_gmt":"2026-09-02T08:18:07","guid":{"rendered":"https:\/\/www.france-elevateur.fr\/real-time-connect-smarter-fleet-visibility-and-faster-support\/"},"modified":"2026-09-02T10:18:07","modified_gmt":"2026-09-02T08:18:07","slug":"real-time-connect-smarter-fleet-visibility-and-faster-support","status":"publish","type":"post","link":"https:\/\/www.france-elevateur.fr\/en\/real-time-connect-smarter-fleet-visibility-and-faster-support\/","title":{"rendered":"Real Time Connect: Smarter Fleet Visibility and Faster Support"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Real Time Connect, or RTC, gives authorised fleet managers and service teams remote access to relevant data from compatible France El\u00e9vateur, Versalift and<a href=\"https:\/\/ruthmann.de\/\"> RUTHMANN<\/a> working platforms. It helps teams monitor equipment, investigate faults and respond faster. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">What is Real Time Connect?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">Real Time Connect is connected platform technology that makes available machine information easier to access away from the depot. Depending on the machine and configuration, RTC can show GPS location, operating hours, status information, maintenance notifications and data that supports remote fault diagnosis. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"22\" data-aria-level=\"1\"><b>Full name: <\/b><span data-contrast=\"auto\"><span data-contrast=\"auto\">Real Time Connect<\/span><\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"23\" data-aria-level=\"1\"><b>Abbreviation:<\/b> RTC<span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"24\" data-aria-level=\"1\"><b>Access:<\/b> Through a compatible web browser for authorised users<span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"25\" data-aria-level=\"1\"><b>Designed for: <\/b>Fleet managers, workshop teams and service technicians<span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"26\" data-aria-level=\"1\"><b>Main benefit: <\/b>Clearer machine insight for faster, better-informed decisions<span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">When an access platform is working away from the depot, the right information can be difficult to obtain quickly. An operator may be able to describe what they can see, but that description does not always reveal what happened before a fault appeared. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">RTC helps close that information gap. Instead of waiting for a technician to inspect the platform before diagnosis can begin, authorised teams can review available machine information and build a clearer picture of its condition and recent operation. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">How does RTC improve fleet visibility?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">RTC brings key information into one clear online view. On supported machines, authorised users may be able to review: <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"27\" data-aria-level=\"1\"><span data-contrast=\"auto\">GPS location<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"28\" data-aria-level=\"1\"><span data-contrast=\"auto\">Operating hours<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"29\" data-aria-level=\"1\"><span data-contrast=\"auto\">Machine status and selected operating data<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"30\" data-aria-level=\"1\"><span data-contrast=\"auto\">Driven routes and fleet activity<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"31\" data-aria-level=\"1\"><span data-contrast=\"auto\">Maintenance notifications<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">For businesses operating multiple access platforms, this means less time chasing updates and more time making informed operational decisions.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10362 alignnone\" src=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-Dashboard-300x181.jpg\" alt=\"\" width=\"840\" height=\"507\" srcset=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-Dashboard-300x181.jpg 300w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-Dashboard-1024x617.jpg 1024w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-Dashboard-768x463.jpg 768w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-Dashboard.jpg 1278w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Can RTC help diagnose faults faster?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><b><span data-contrast=\"auto\">Oui.<\/span><\/b><span data-contrast=\"auto\"> Yes. RTC can give service teams access to relevant fault and machine data before a technician travels to site.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">A fault message alone does not always explain what led to a problem. Depending on the machine and configuration, RTC may provide fault messages, stored sensor values and operating history. Reviewing this information can help a technician identify likely causes, give more useful guidance by phone or arrive on site better prepared.  <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">How can RTC help reduce platform downtime?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">Every hour that a platform is unavailable can affect schedules, customer service and revenue. By supporting remote monitoring and earlier diagnosis, RTC can help teams: <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"32\" data-aria-level=\"1\"><span data-contrast=\"auto\">Resolve straightforward issues without an unnecessary site visit<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"33\" data-aria-level=\"1\"><span data-contrast=\"auto\">Give operators clearer instructions when appropriate<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"34\" data-aria-level=\"1\"><span data-contrast=\"auto\">Prepare technicians before they travel<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"35\" data-aria-level=\"1\"><span data-contrast=\"auto\">Plan maintenance more effectively<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"36\" data-aria-level=\"1\"><span data-contrast=\"auto\">Return equipment to service sooner<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">RTC does not replace skilled technical support. It helps that support begin with better information. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10365\" src=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/rtc-machine-status-dashboard-300x181.jpg\" alt=\"\" width=\"1140\" height=\"688\" srcset=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/rtc-machine-status-dashboard-300x181.jpg 300w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/rtc-machine-status-dashboard-1024x619.jpg 1024w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/rtc-machine-status-dashboard-768x464.jpg 768w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/rtc-machine-status-dashboard.jpg 1273w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Which Versalift and <a href=\"https:\/\/ruthmann.de\/\">RUTHMANN <\/a>platforms support RTC?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">RTC is available on compatible <a href=\"https:\/\/www.france-elevateur.fr\/en\/company\/\">France El\u00e9vateur<\/a>, Versalift and <a href=\"https:\/\/ruthmann.de\/\">RUTHMANN <\/a>working platforms. It is included as standard across the Versalift V-Range, giving fleet owners and service teams connected machine information from the outset. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">RTC may also be available for other new platforms or as a retrofit for selected existing machines. Compatibility and functionality depend on the model, age, specification and connectivity of each platform. <a href=\"https:\/\/www.france-elevateur.fr\/en\/company\/\">France El\u00e9vateur<\/a> can confirm what is available for a particular machine or fleet. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Who benefits from Real Time Connect?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<p><span data-contrast=\"auto\">RTC is particularly useful for organisations where platform availability and responsive support are critical, including:<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"37\" data-aria-level=\"1\"><span data-contrast=\"auto\">Access equipment rental businesses<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"38\" data-aria-level=\"1\"><span data-contrast=\"auto\">Utilities and telecommunications contractors<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"39\" data-aria-level=\"1\"><span data-contrast=\"auto\">Street lighting and highways teams<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"40\" data-aria-level=\"1\"><span data-contrast=\"auto\">Local authorities<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"41\" data-aria-level=\"1\"><span data-contrast=\"auto\">Facilities and infrastructure operators<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":360,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"singleLevel\"}\" data-aria-posinset=\"42\" data-aria-level=\"1\"><span data-contrast=\"auto\">Businesses managing geographically dispersed fleets<\/span><span data-ccp-props=\"{\"335559739\":60}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Whether a business operates one platform or a growing fleet, clearer information can support better decisions throughout the machine&#8217;s working life.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10368\" src=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-300x145.jpg\" alt=\"\" width=\"1188\" height=\"574\" srcset=\"https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-300x145.jpg 300w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC-768x372.jpg 768w, https:\/\/www.france-elevateur.fr\/wp-content\/uploads\/2026\/09\/RTC.jpg 924w\" sizes=\"auto, (max-width: 1188px) 100vw, 1188px\" \/><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Frequently asked questions about Real Time Connect<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h2>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">What does RTC stand for?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p>RTC stands for <span data-contrast=\"auto\">Real Time Connect<\/span>.<span data-contrast=\"auto\">. It is <a href=\"https:\/\/www.france-elevateur.fr\/en\/company\/\">France El\u00e9vateur<\/a>, Versalift and <a href=\"https:\/\/ruthmann.de\/\">RUTHMANN <\/a>connected technology for remotely viewing relevant data from compatible working platforms.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">What does Real Time Connect do?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p><span data-contrast=\"auto\">Real Time Connect gives authorised fleet managers and service teams browser-based access to available machine information. Depending on the platform and configuration, this can include location, operating hours, machine status, maintenance notifications and diagnostic data. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Can RTC show where a working platform is located?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p><span data-contrast=\"auto\">Yes. On supported machines, RTC can provide GPS location information and fleet activity data, helping authorised users understand where equipment is operating. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Can RTC help diagnose platform faults remotely?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p><span data-contrast=\"auto\">Yes. RTC can give service teams access to relevant fault and machine data before a technician travels to site. This can support faster diagnosis, clearer operator guidance and better-prepared service visits.  <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Does RTC replace a service technician?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p><span data-contrast=\"auto\">No. RTC supports skilled technicians by giving them better information earlier. Some straightforward issues may be resolved remotely, while other faults will still require inspection or repair.  <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Which access platforms are compatible with RTC?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/h4>\n<p><span data-contrast=\"auto\">RTC is available on compatible <a href=\"https:\/\/www.france-elevateur.fr\/en\/company\/\">France El\u00e9vateur<\/a>, Versalift and <a href=\"https:\/\/ruthmann.de\/\">RUTHMANN<\/a> working platforms and is standard across the Versalift <a href=\"https:\/\/www.france-elevateur.fr\/france-elevateur-presente-la-v-range-la-nouvelle-generation-de-nacelles-35-t-standardisees-signee-versalift-et-france-elevateur\/\">V-Range<\/a>. Compatibility and available functions depend on the machine model, age, specification and connectivity. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"none\">Can RTC be retrofitted to an existing platform?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">RTC may be retrofitted to selected existing machines. Versalift UK can check the platform model, age and specification to confirm compatibility. <\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p aria-level=\"2\"><b><span data-contrast=\"none\">How can I find out more about RTC?<\/span><\/b><span data-ccp-props=\"{\"134245418\":true,\"134245529\":true,\"335559738\":280,\"335559739\":100}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">Real Time Connect helps turn machine data into practical support: clearer fleet visibility, faster fault diagnosis and more informed service intervention.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\">To learn more, check compatibility for an existing platform or discuss connected technology for your next machine, contact the FE team.<\/span><\/p>\n<p><span data-contrast=\"auto\">You can also explore our wider customer support, service and training capabilities.<\/span><span data-ccp-props=\"{\"335559739\":140}\"> <\/span><\/p>\n<p><span data-contrast=\"auto\"><b>Contact our team:<\/b><\/span> <\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Real Time Connect, or RTC, gives authorised fleet managers and service teams remote access to relevant data from compatible France El\u00e9vateur, Versalift and RUTHMANN working platforms. It helps teams monitor equipment, investigate faults and respond faster. What is Real Time Connect? Real Time Connect is connected platform technology that makes available machine information easier [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":10369,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[154,85],"tags":[],"class_list":["post-10372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovations","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Real Time Connect: Smarter Fleet Visibility and Faster Support - France El\u00e9vateur<\/title>\n<meta name=\"description\" content=\"Real Time Connect (RTC) allows fleet managers and maintenance teams to remotely access data from their aerial work platforms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.france-elevateur.fr\/en\/real-time-connect-smarter-fleet-visibility-and-faster-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real Time Connect: Smarter Fleet Visibility and Faster Support - 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